Director of Operations

Turning messy project data into decisions.

I run operations and build the forecasting models, dashboards, and analysis behind them — currently directing analytics and project management for 30 concurrent public works projects at MEK Enterprises.

Andy J. Hernandez

$1.2M+

change order revenue secured

San Diego, CA · B.S. Business Economics, UCSD · Bilingual (English/Spanish) · 3+ years in operations & analytics

30

concurrent projects

~42%*

avg. project margin

46+

projects analyzed

EN / ES

bilingual

*Based on 22 completed project phases across 12 job sites with full cost data so far; being refined as more phases are finalized. Project count from the current master schedule roster.

Featured Work

Two case studies, told with the real story behind them.

MEK Operations & Analytics

As Director of Operations, I run the analytics, forecasting, and project management behind MEK's active portfolio for company leadership — building the revenue models, labor-margin tracking, and executive dashboards, while directing full project lifecycles across a multi-site public works and school-district portfolio spanning San Diego and San Francisco.

ExcelRForecastingDashboardsProject ManagementChange Order ManagementAI Workflow Automation

The Analytics, In Practice

From crew budgets to executive insight — and the tools that keep it running.

Crew Budgeting

Budgeted vs. actual crew hours, by school site

Budgeted hoursActual hours
Site A
240
218
Site B
300
291
Site C
260
265
Site D
220
233
Site E
280
319

Crew hours per site

Modeled staffing needs per site from square footage and crew productivity, ahead of every bid.

Post-Crew Cost Analysis

Actual cost vs. budget, by school site

More than 5% underWithin 5%More than 5% over: review
Site A
−9%
Site B
−3%
Site C
+2%
Site D
+6%
Site E
+14%
← Under budgetOver budget →

Compare actual cost and hours to budget after every crew wraps. Sites more than 5% over get a closer look.

Cost-Saving Insights

What the analysis leads to

18%

labor cost reduction in the first year, from acting on these findings

  • Flagged crews consistently overstaffed relative to job size
  • Surfaced schedule-compression opportunities across multi-phase sites
  • Findings folded into the staffing model used on new bids
Process Automation

Built with Claude, on top of daily ops work

  • Auto-generates change order (COR) packages from source documents
  • Files and organizes daily reports automatically
  • Turns scattered daily report data into a single, ready-to-use Excel sheet — a manual, day-by-day gathering process reduced to one automated step
  • Archives weekly dispatch records into a searchable structure
  • Centralizes data collection across OneDrive and Outlook

Turning recurring paperwork into reusable, Claude-based tools — self-taught, built for real use, not a class project.

Mock data for illustration — site names and chart values are illustrative, not MEK's actual numbers. The 18% first-year labor cost reduction is a real MEK result.

Part 1 of 3 — Healthcare Analytics Sprint

CMS Medicare Provider Utilization & Cost Analysis

Health plan analysts need to know where medical spending actually concentrates — by procedure, provider, care setting, and specialty — to catch cost drivers and manage risk. I used CMS's public Medicare Physician & Other Practitioners dataset as a real-world proxy for claims data, and built the kind of analysis a payer's data team runs day to day.

Designed a PostgreSQL schema from CMS's 2024 public release, filtered to California (832,561 provider/procedure/place-of-service rows), and wrote five SQL queries of increasing complexity — ranked aggregations, a CASE-based relabeling with a window function for care-setting spend share, and a specialty-level rollup pairing total spend against provider count. Turned the results into narrative chart visuals with Python/matplotlib, all version-controlled on GitHub.

PostgreSQLSQLWindow FunctionsPython / MatplotlibSchema DesignGit / GitHub
View code on GitHub →

The Findings

$12.8B in California Medicare spend, broken down by setting, specialty, and provider.

$12.8B

total CA Medicare spend analyzed, ~832K provider-service records

75.4% / 24.6%

spend split, office vs. facility settings — roughly 3-to-1

$1.64B

Clinical Laboratory spend from just 322 billing providers (~$5.1M avg.) — concentrated, not broad-based

7 of 10

top statewide billers are diagnostic-testing/lab companies, not individual physicians

Top 10 procedures by Medicare spend
Top 10 individual billers by Medicare spend
Medicare spend: office vs. facility settings
Top 15 specialties by spend, provider count & avg. spend/provider

Real, public CMS data (2024 Medicare Physician & Other Practitioners release, California) — analysis and figures above are mine, not MEK's. Parts 2 (pharmacy claims ETL & data quality validation) and 3 (claims-based readmission forecasting) of this sprint are still in progress.

Skills

Grounded in what I've actually used.

Data & Analytics

ExcelRSQLPythonTableau

Project Management

Full Project LifecycleChange Order ManagementSubmittals & SchedulingContract ManagementMulti-Site Portfolio Oversight

Leadership

Department OversightRecruiting & OnboardingStakeholder CommsCross-Functional CoordinationSafety & Compliance (OSHA)
"My name is on everything I put out — the quality of the work, and how I treat people along the way. I try to make sure both are something I'd be proud to have follow me."

Journey

How I got here.

  1. May 2018 – Sept 2019

    Loss Prevention Agent, UC San Diego Bookstore

    First job on campus — monitored surveillance systems and audited web order fulfillment to protect store assets. An early lesson in operational discipline and data integrity.

  2. Nov 2022 – May 2024

    Business Analyst (Part-Time), Woodland Hills Wine Company

    Analyzed sales and inventory data across product lines and built standardized revenue and margin reporting templates — first hands-on experience turning raw numbers into decisions.

  3. June 2023

    B.S. Business Economics, UC San Diego

    Built a foundation in economic analysis, financial modeling, and data-driven decision-making — capped off by an independent research project designing and running A/B tests in Qualtrics to evaluate competing sales campaigns for Renault Trucks. The mix of business fundamentals and hands-on analytics is still how I approach every problem today.

  4. June 2024

    Joined MEK Enterprises

    Started as an Operations Management Analyst — learning the financial and scheduling side of public works construction from the ground up.

  5. March 2026

    Elected VP, NAK Alumni Executive Board

    Took on alumni-wide leadership for Nu Alpha Kappa Fraternity — coordinating events and owning alumni communications, after previously serving as Secretary.

  6. May 2026

    Promoted to Director of Operations

    Stepped up to lead MEK's full operations department after the Operations Manager's departure — absorbing the role solo and reporting directly to the CEO and VP.

  7. Late Summer 2026

    Started building Daedalus

    Began building a personal AI life-assistant iOS app with a close friend — now in daily use, centralizing finance, calendar, and to-dos.

  8. Today

    Where things stand

    Directing analytics, forecasting, and project management for 30 concurrent public works projects at MEK, while running NAK's alumni programs and keeping Daedalus in daily use.

Outside of Work

A few things I'm into.

I'm a first-generation American — my parents immigrated from El Salvador — and I care about helping first-gen students find their footing the way I had to. Long-term, I'd love to help build or support a foundation focused on San Fernando Valley youth programs and infrastructure development in El Salvador. Outside of that, here's what keeps me busy:

Soccer & Football

  • Real Madrid is my club, Man United close behind
  • Follow the Champions League & Premier League closely enough a data deep-dive is probably coming
  • From LA, originally an LA Galaxy fan — now love catching SDFC matches live
  • Chargers fan; run a fantasy football team
  • Played center mid ("the 8") in club soccer, ages 6–17; fullback/linebacker in HS football
  • Run a personal soccer-analytics side project, just for fun

Electronic Music

  • Mostly house — James Hype, Matroda, Tchami
  • Also into hard dubstep/riddim, especially live
  • Coachella every year, camping with friends
  • Also hit EDC and HARD Summer
  • On in the background while I work

Cooking

  • Barbecue is my specialty
  • Always trying something new — recent wins: braised chuck roast, chicken parm, aguachile
  • Cook solo, with friends, or with my girlfriend
  • Love cooking for other people

Travel & Cars

  • Planning a Southern Europe trip with friends
  • 2030 World Cup is on the travel bucket list
  • Not a car expert, but want to build out a 4Runner for camping

Staying Active

  • In the gym 5–6 days a week — non-negotiable
  • A lot of the discipline that carries into the rest of my life starts here

Let's talk.

Open to data analyst, financial analyst, and operations roles in tech, finance, healthcare, and sports.

© 2026 Andy J. Hernandez